Credit Card Debt Collection – How to Survive the Encounter
You have the right to be informed that the company is in fact a debt collector and that all information received from you will be for the purposes of collecting a debt. You also have the right not to be intimidated or harassed, and vulgar and offensive language is strictly prohibited. You have the right to know the original creditor, claiming a written statement of the amount you will owe the company. Additionally, you can not be called to certainTimes of the day and before a certain time of the morning. They should not only know your rights, you should insist that the company respect them and in accordance with the law.
All requests that you should be writing about society and should be sent by registered mail, return receipt requested. It should continue a record of every message you have with the company and what was discussed. To note the date, time, and the topic. They should not be contacted more thanthree times in one week.
If you see that you are not able to make progress in resolving the debt, then you should instruct the company a written note of this fact and the company cease contacting you. The credit card debt collection agency is legally obligated to fulfill, even though they are not prohibited from filing an action against you or sell the bonds to another collection agency.
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